1 Kelsey Park Road - Beckenham - Kent BR3 6LH
T: 020 8663 1964
Park Lane, Mayfair Office T: 020 7079 1559

This is what our clients have to say about us:





Dear Justin,

I am just writing to say how pleased we are to have completed the sale of ............  We have been most impressed throughout by the efficient and cheerful work you and your team have done on our behalf and we are most grateful to you and Paul and Lana for all your help in bringing the sale to a successful conclusion.

Our warm thanks and good wishes to you all, Mr & Mrs C


Hi Justin, I just wanted to say thank you to you & the team regarding this purchase - everyone was extremely helpful and responsive and it made the process as smooth as I'd hoped for. Mr R


The team at Charles Eden are first class professionals who greatly assisted us in selling our property in what was perceived by many estate agents to be a very difficult market owing to Brexit. Compared to a leading international estate agents who had a joint appointment to sell our property the Charles Eden team eclipsed them. A great thanks to you all. We have no hesitation in recommending them to our friends who are wishing to sell their property. Rob & Julie.


I wanted to thank you and your team though for offering such a professional service throughout! I really appreciate the hard work you have all put in on my behalf. Mr M.W


Thank you all for your help with our sale. Answering phone calls and emails promptly your service has been second to none. Ms C.C


I am more than happy to give a strong endorsement to Charles Eden and Co. They have managed what is nowadays the rare feat of providing a highly professional 21st Century level of service but with old world charm and courtesy. Dr. W.C 

Superb Top rate Service. Best estate agents I have ever dealt with. I would very highly recommend Charles Eden. I bought my last property with this estate agents and then went on to sell through them when it was time to move. 100% happy with their excellent service. Gold star treatment. Thank you to all the staff at Charles Eden.  S.K  


You were all very helpful   M.K. 


Very polite & professional service   J.L. 


Paul knows his stuff. Lana is very pleasant and informative. Mr D


Everyone was very professional but Steve was very open & honest. Ms B 

Imelda was helpful, professional and proactive Mrs S 

I felt comfortable in dealing with staff and not pressured. All members I had dealings with were pleasant and helpful. Mrs R 

Lana, Paul & Steve all stood out. You provide a brilliant service. Thank you for all your help. You all do an amazing job Ms F 

The firm has a nice personal approach. All members of the team that we interacted with were exemplary. The approach of all members  was both personal and professional. Mr C 

All staff were friendly, efficient & helpful and polite Mr & Mrs M 

All the team were excellent and were kept updated so I could talk to any of the team. I was really happy with the service throughout the sale. Thank you for dealing with the sale with such professionalism and efficiency. Mr C 

Paul, Justin & Lana always kept us up to date, very good at chasing solicitors. Thank you for all your help and making the process very smooth for us. Mr & Mrs P 

"Lana, Paul, Justin and Steve, I want to communicate my thanks and gratitude for your professionalism, friendly approach and helpful manner at all times." Mr C 

"Dear Justin,  Just a brief note to thank you and your team - Paul, Steve and Lana - for all your hard work in finding a purchaser and bringing the sale to a successful conclusion. I  appreciated all your advice and providing us with such prompt feedback following each viewing.  Once again, many thanks for handling the sale. Mr C 

"Paul was very professional and informative. All the staff were very helpful and approachable. Keep doing what you're doing. We would like to thank you all for the way the sale of our property was handled" Mr & Mrs P 

" I felt very confident in Justin's knowledge and sensible assessment of the market and my property within it. Thank you" Ms S Jul 18

"A pleasure to do business" Mr & Mrs J 

"A pleasant visit " for the valuation. "Very happy with service" Mrs W 

"I always enjoyed dealing with Justin, Paul was knowledgeable and helpful throughout, Lana was excellent behind the scenes and Steve showed great empathy with us and our house. Just to say a sincere thank you. Mr & Mrs T -

"Lana, Steve, Paul and all were so friendly and helpful - A pleasure to deal with. Great service, very personal, very happy." Mr & Mrs H 

"Thank you for making our house purchase as smooth as possible for us" Mr & Mrs S - 

Justin, Paul & Steve  were a pleasure to deal with. We would just like to thank you for answering all queries so efficiently. We are pleased you are the agent the flat was on with. Mr & Mrs H 

Paul Stone was very patient, courteous and easy to get on with. Fantastic Service Mr H 

Paul & Steve kept us informed throughout the process. The team worked very hard to ensure that progress within the chain was regularly followed up Mr & Mrs C 

All staff were professional and polite Mr H 

Paul Stone was very helpful and professional. Very helpful staff, experienced, kept us well informed. Mr & Mrs O 

Paul & Steve had a good attitude and availability. With our experience everything was good. Mr S 

Excellent Service - I mean that! Mr M 

Steve Peters patience and courtesy were of great support. There was a great sense of profesionalism from all members of your team.  Mr W 

Paul stuck to the task in difficult circumstances. We are pleased that we instructed you to handle the sale. Mr C 

I found all staff equally informed, capable and efficient. I have been truly impressed with all aspects of your service. Thank you. Mr W 

Paul Stone gave 100% during a difficult transaction. Although we've singled out Paul, equally Justin, Steve and Lana were supportive, cheerful and calm which was what we needed. Thank you. Mr & Mrs B 

I'd like to thank the entire team for helping me through the stressful house move experience. I very much appreciate the helpful & caring attitude of the staff. You have an excellent team spirit and it is much appreciated. Ms G 

Justin was amazing. Outstanding service from him, Lana, Steve and all members of staff. the service was outstanding. The best estate agent I have ever used. It was a pleasure to buy though you. Use Charles Eden! You will not regret it. Deliver what they promise. Prompt, efficiemt, friendly, prfessional, outstanding service. Ms J 

"To Justin and the team at Charles Eden - Thank you so very much with all your help with my purchase. You are by miles the best Estate Agent I have ever used. It has been a pleasure buying with you" Miss J 

"I would like to thank Justin who has been of tremendous help throughout this process with the information he provided and his overall professionalism. I am impressed." Mr D 

"Lana was very friendly at all times " Mrs M 

"Justin was very helpful but all staff were very supportive and helpful. All Good" Ms B 

" Paul & Steve were always polite and helpful" Ms P 

"Thank you all very much for seeing me through a very traumatic time of house selling with as little fuss as possible... you make a good team" Mrs D 

"I appreciate the traditional but up to date  service and had a good experience previously. All staff I dealt with stood out - Paul, Justin, Imelda, Lana" Ms G 

"Lana has been very friendly and helpful throughout with admin" Mrs C 

"From viewing to picking up the keys we were very happy with the service" Mr & Mrs W 

"Paul always kept in touch. Lana always helpful" Mrs M 

"Thanks to all at Charles Eden for offering advice throughout the process. We're pleased we chose Charles Eden . I do not believe we could have got as good a service from other local estate agents . All staff were very good but a special mention to Mr J Flanagan & P Stone for their efforts" Mr P 

"Lana was always so positive and never too pushy which really worked for us. Paul was v.helpful especially when we had problems.Thanks for making the move feel personal, it made a huge difference to talk to real people and not estate agent patter. We will definitely come to you guys when we sell" Miss & Mr J 

"All were helpful when needed, but I dealt more with Justin and would definitely recommend Charles Eden"  Mr M 

"Impressed with experience & Knowledge of the agents - Paul Stone has long experience of market and local area" Mrs K 

"Paul kept me very well informed" Mr T 

"Paul, Lana & Justin were friendly and kept us informed. We had been looking for sometime and met some very poor estate agents. Everyone at Charles Eden were a breath of fresh air. Professional, pleasant, honest and ethical. Thank you. " Mr & Mrs O 

"Justin very helpful, always ready to give advise. Can I just say I congratulate the whole team. I am glad I went with them" Mrs C 

"Justin and Lana both very helpful" Mr F 

"Justin & Paul very helpful when chasing up the progress from the chain" Mr O'D 

"Paul & Justin informed and helpful throughout - Very impressed" Mr S 

"Good communication throughout" Mr M 

"Helpful, pleasant, trustworthy. All staff very helpful. Excellent Service" Ms G 

"Justin & Lana were very approachable & professional" Ms H 

"Everyone was very good. Paul Stone and Imelda Taylor  especially" Mr C   

"Paul was very helpful. Justin and Lana also very helpful. All Good" Mrs L  

"Outstandingly good. Paul was very friendly and professional and obviously knew the market well. All absolutely brilliant, especially Hazel's tenacious sales progressing. Throughtout a long and difficult sale you all were absolutely brilliant. I doubt the sale would have survived if any other agent had been handling it. My deep gratitude and best wishes for the future" Mr E 

"All of you were fantastic.I cannot think of anything that needs improving. Thank you all so much for all your support and help during the sale" Mrs K 

Everybody was very helpful at every stage but Lana stood out for me as she was great at keeping me in touch. Mrs B 

"Paul, Lana & Justin always knowledgeable,  fully up to date and attentive.  A wonderful personal service. Made to feel a valued customer. Paul's photo's showed the house extremely well" Mrs W 

"All were friendly & Helpful" Mr W 

"All were excellent, especially Paul, Hazel & Justin" - Mr & Mrs F 

"Staff were polite, professional, returned calls and replied to emails. All staff were very helpful and knew what was going on. Thank you for your help in selling this property" Ms T 

Justin & Paul were very accommodating. Very professional Estate Agents. We have had a few bad experiences this year with other agents - it was a relief to be working with an experienced team. Everyone in the office was very helpful. Mr & Ms K 

"Paul went above and beyond and was very professional. Paul, Hazel Imelda and Lana were amazing to deal with" Mr & Mrs M 

"Everyone was very helpful & professional" Mr & Mrs F 

"Paul was helpful, honest and quick to respond" Mr & Ms M 

"Paul was very calm, professional and experienced" Ms s 

"Our solicitors used a lot of legal jargon - you were clear. All very helpful" Mr D 

"Paul & all staff were great. Thank you - you gave us great service" - Ms L 

"The whole team stood out/acted like a family. Many thanks for superb service" Mr & Mrs R 

"Paul & hazel very helpful & informative. Always available - good negotiators" Mr & Mrs L 

"Paul & Lana experienced - Great that you are open 7 days a week. Good coverage on the internet." Mrs C

"More personal than other agents. Valuer Justin was very polite and clear as to what was likely to happen and whole process. Lana, Hazel and Paul I dealt with . Lana a particularly cheeful and helpful lady" Mr B 

"Lovely people work there. Good communication, personal touch, good morals" Mrs N 

"Paul, Hazel & Lana were so, so helpful and patient.. Just thank you so so much for helping us sell our home through a trustful, and considerate estate agent" Mr & Mrs M 

"Hazel and Paul were a great help. Thank you all for your help" Miss S 

"You have all been very helpful" Miss P 

"We invited Justin to come and out and talk about our sale. We are most grateful for all the help and support whilst selling the property from 200 miles away. Perseverance and good cheer throughout" Mr B 

"Paul - Thanks for all your help. Pleasure dealing with you and your team" Mr H 

" Good old fashioned ethics, no flash harries. All staff were very good. Thanks for all your expertise in the sale of our house" Mr & Mrs E 

"We liked Justin & felt his valuation was fair & realistic" Mr & Mrs J 

"Justin was very efficient and helpful" Mr M 

"Suzi was great at our viewings" Mr S 

"Justin was very helpful" Mr & Mrs B Jan 15

"Justin appeared to know what he was talking about and was easy to get on with. Hazel was a godsend pushing the sale through. Big thanks. The sale literally wouldn't have gone through without all of your help behind the scenes. Ms L Nov 14

"I liked Pauls approach" Ms R Nov 14

"All were very helpful. Thank you very much for helping with this sale" Dr K Oct 14

"Paul Stone was very helpful throughout the whole process" Mr G Sept 14

"Justin was very professional in his approach and he gave us an honest view of value. Everyone I dealt with was approachable, professional and helpful in every way" Mrs F Aug 14

"Paul very helpful in answering questions" Miss S Aug 14

"I am happy and grateful" Mrs F Aug 14

"Lana was always helpful & friendly but all staff are excellent. I've now bought and sold with Charles Eden and both expreriences were excellent" Ms T Jul 14

"Justin was great - but all staff were very friendly and helpful. We liked the people and were impressed by the professionalism" Mrs D & Mrs R Jul '14

"Both Justin & Paul were business-like, friendly and we felt they would act in our best interests. All the staff were helpful and kept us well informed" Mr & Mrs B Jul '14

"All very good" Mr & Mrs V Jul '14

"Paul, Lana & Hazel all kept us up to date, especially when there were problems Mr & Mrs B Jul '14

" Had confidence in Paul Stone & everyone was most helpful" Mr S July 14

"Hazel and Paul were both friendly and very attentive" Miss F Jun 14

"Paul Stone's excellent negotiating skills & knowledge & experience secured the best price for us and you provided us with an excellent service throughtout. All in the office were always helpful with good customer service & friendly. A good advert for using an "Independent" Miss T Jun 14

"Justin & staff. Thank you all so much for all of your help in buying and selling. We are so happy." Mr & Mrs B Jun 14

" Many thanks for the excellent service that all at Charles Eden have provided, especially Paul" Ms T Jun 14

"All staff were very efficient and we were very happy with the service" Mrs C & P Jun 14

"Justin, Paul & all the team at Charles Eden .... The Best - Thank you" Mr B Jun 14

"Justin's determination to get the deal done! Thanks so much for your dedication, hard work & perseverance" Mr & Mrs D Jun 14

"You were all excellent" Mr S May 14

Everyone I dealt with was consitently helpful & clear Mr T May 14

Dear Justin, Many thanks to you and the team. It has been a pleasure to deal with you all throughout this transaction. Mr S May 14

Paul Stone & Lana were quick with replies and I would like to take this opportunity to say thank you for your help in this difficult process. Miss T Apr 14

"Everyone was helpful and professional" Miss T Mar 14

"Paul was very knowledgeable. Paul, Lana & hazel were helpful, friendly, kept us up to date and informed about the sale. Good feedback given on each viewing." Ms D & Ms H Mar 14

"I would like to thank the "Charles Eden Team" for the excellent service we have once again experienced in selling the house. Whether purchasing like previously or this time selling, the communication, liaison, help and assistance has been brilliant. Thank you everyone" Mr & Mrs H Mar 14

"Liked Presentation..honest and professional" Miss M Mar 14

All staff were very helpful, answered queries and rang back as quickly as possible" Miss B Feb 14

"All staff I spoke to were good and helpful" Miss C Feb 14

"Sales staff knew the market.. with thanks to .. Imelda for the viewings, Gill & Hazel for feedback and Justin for chasing solicitors" Miss D Feb 14

"Hazel has been instrumental in keepnig the purchase going I cannot praise her enough" Miss W Jan 14

"Charles Eden seemed most understanding. Gill was very informative and so was Hazel" Miss V Nov '13

"Imelda was very helpful on several occasionswhen viewing the house. Hazel, Lana & Gill also very helpful when dealing with enquiries on the phone. A good experience"  Mr O Oct '13

"Feel that Charles Eden understood my needs and offered best service. Very impressed with service & staff" Mrs T Oct'13

"Lana Cowland very helpful friendly. Very good communicator. Smiles all the time. Thanks for your help with this matter" Mr P Oct '13

"all staff very helpful" Mrs B Oct '13

"Hazel -was very helpful, professional, knowledgeable & always came back to me with an answer. I was impressed & very satisfied with the service I received, at all times, & hope I can come back to Charles Eden in the future" Miss L Oct '13

"You all seemed efficient/ able/ & lovely. You were all patient & great" Ms B Oct '13

"Very proactive in telling us about new property and showing them immediately. imelda was very helpful at all times" Mr B Sep'13


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