This is what our clients have to say about us:

Charles Eden proved their value and professionalism when things went wrong with part of the chain outside of their control. They worked on a daily basis to keep us informed about what was going on and pushed and cajoled  all the relevant parties to keep the chain intact to a successful conclusion. Most can do the easy part well, it is the difficult parts that few can do and Charles Eden are one of those Estate Agents.  Mr H

The very definition of an excellent estate agency. They are very professional, transparent, honest and friendly. Meeting the requirements of both house -seekers and house sellers rather than attempting to push their own agenda. Exemplary!  Mr Q

Always professional, polite and attentive along with very personal service extending to helping us (the vendors) and the new owners even after the sale was completed.  Mr R

Justin and Gianluca were so amazing at helping pushing through the sale with slow solicitors on both sides!    Thank you both.  Ms G

Everyone was so incredibly helpful and really helped push the sale through when things got messy! Cannot recommend them enough!  Justin and Gianluca were both incredible  Miss P

Excellent service by all concerned.  Mr T

 

Always answered the telephone and email promptly and gave good support throughout.  Justin, Paul and Lana all good.  Mrs H

 

Justin Flanagan made the whole process go smoothly  Ms H

 

It was such a refreshing and pleasant experience dealing with Charles Eden (Beckenham) after having been disappointed by quite a few “stereotypical” real estate agents in the area. The staff at Charles Eden are personable, patient and made sure every step in our purchase was clearly communicated before proceeding. After the purchase was completed, they remain very helpful and quick to respond to our enquiries. We have already recommended them to our friends.  Justin and Lana are always warm, courteous and helpful.  Ms F

 

Excellent service, kept informed every step of the way.  Justin, Paul and Lana were brilliant.   Mrs C

 

Justin was very professional and helped the process along well. He was able to bring a flaming influence, which is exactly what you want from an estate agent.  Ms P

 

Great service with clear and prompt responses.  Mr E

 

Excellent service, everyone I spoke with was great.  Mr K

 

Charles Eden is on a different level that other estate agents. I bought from them in 2014 and sold through them this year. They are frank, transparent, genuinely good people, informed and fantastic to do business with. They are perfect in making the match between house seekers and the appropriate property and do not try at all to push the boundaries of what people have listed as their specifications, instead they actively try to meet these to make the perfect match. Very friendly, very professional, very prompt, very honest.  Paul, Justin and also Lana are all excellent in terms of interface, professionalism and honesty. They are also very nice as people and they should be used as examples of how estate agencies should be.  Mr T

 

Extremely professional and reliable. Communication was exemplary and the whole process was as smooth as could be expected. Although I dealt with Charles Eden as buyers, I would not hesitate to use them as agents if selling.   Special thanks to Paul, Justin and Lana who helped with the transaction.   Mr A
 

All the staff at Charles Eden were extremely helpful, very responsive and easy to deal with. I would highly recommend their services.  Justin, Paul and Lana - all fantastic.  Ms S

Very good service. Communication improved after we gave them a nudge.  Justin, Paul and Lana were all very good.   Mrs L

 

 I have used a few estate agents in my time but I have to say that Charles Eden are probably the best I've ever dealt with. Justin and his Team have been extremely helpful and knowledgeable, and their communication has been excellent throughout the whole process. I received regular updates and haven't had to chase them once for information. They have been very friendly and professional, and I wouldn't hesitate to recommend them.  Mr H

 

I bought my flat and sold my flat with the Charles Eden team, it’s like being with old friends, they inform, update, reassure endlessly with enthusiasm, there is always someone on the end of the phone, they keep extensive notes so they are all updated and work on your behalf.  Small local family feel, they were all a joy to deal with.  Its a shame we had to say goodbye!  Ms S

 

Would definitely recommend Charles Eden, they did a good job with the sale of my aunt's flat.  We were kept informed of progress on a regular basis, in fact the whole team were very professional  Well done!  Mr & Mrs C

 

A difficult process made significantly better by Charles Eden - well experienced, well informed, pro-active and responsive - recommend them highly.  Mr B

Very positive experience dealing with Charles Eden whilst buying a property. They were always very responsive and helpful in their answers. I dealt with various employees over a couple of months and had consistent service across the board.   Mr R

 

Dear Justin,  I am just writing to say how pleased we are to have completed the sale of ............  We have been most impressed throughout by the efficient and cheerful work you and your team have done on our behalf and we are most grateful to you and Paul and Lana for all your help in bringing the sale to a successful conclusion.  Our warm thanks and good wishes to you all, Mr & Mrs C

 

Hi Justin, I just wanted to say thank you to you & the team regarding this purchase - everyone was extremely helpful and responsive and it made the process as smooth as I'd hoped for. Mr R

The team at Charles Eden are first class professionals who greatly assisted us in selling our property in what was perceived by many estate agents to be a very difficult market owing to Brexit. Compared to a leading international estate agents who had a joint appointment to sell our property the Charles Eden team eclipsed them. A great thanks to you all. We have no hesitation in recommending them to our friends who are wishing to sell their property. Rob & Julie.

I wanted to thank you and your team though for offering such a professional service throughout! I really appreciate the hard work you have all put in on my behalf. Mr M.W

Thank you all for your help with our sale. Answering phone calls and emails promptly your service has been second to none. Ms C.C

I am more than happy to give a strong endorsement to Charles Eden and Co. They have managed what is nowadays the rare feat of providing a highly professional 21st Century level of service but with old world charm and courtesy. Dr. W.C 

Superb Top rate Service. Best estate agents I have ever dealt with. I would very highly recommend Charles Eden. I bought my last property with this estate agents and then went on to sell through them when it was time to move. 100% happy with their excellent service. Gold star treatment. Thank you to all the staff at Charles Eden.  S.K  

You were all very helpful   M.K. 

Very polite & professional service   J.L. 

Paul knows his stuff. Lana is very pleasant and informative. Mr D

Everyone was very professional but Steve was very open & honest. Ms B 

I felt comfortable in dealing with staff and not pressured. All members I had dealings with were pleasant and helpful. Mrs R 

Lana, Paul & Steve all stood out. You provide a brilliant service. Thank you for all your help. You all do an amazing job.  Mrs F

The firm has a nice personal approach. All members of the team that we interacted with were exemplary. The approach of all members  was both personal and professional. Mr C 

All staff were friendly, efficient & helpful and polite Mr & Mrs M 

All the team were excellent and were kept updated so I could talk to any of the team. I was really happy with the service throughout the sale. Thank you for dealing with the sale with such professionalism and efficiency. Mr C 

Paul, Justin & Lana always kept us up to date, very good at chasing solicitors. Thank you for all your help and making the process very smooth for us. Mr & Mrs P 

"Paul was very professional and informative. All the staff were very helpful and approachable. Keep doing what you're doing. We would like to thank you all for the way the sale of our property was handled" Mr & Mrs P 

" I felt very confident in Justin's knowledge and sensible assessment of the market and my property within it. Thank you" Ms S Jul 18

"A pleasure to do business" Mr & Mrs J 

"A pleasant visit " for the valuation. "Very happy with service" Mrs W 

"Thank you for making our house purchase as smooth as possible for us" Mr & Mrs S - 

Paul Stone was very patient, courteous and easy to get on with. Fantastic Service Mr H 

All staff were professional and polite Mr H 

Paul Stone was very helpful and professional. Very helpful staff, experienced, kept us well informed. Mr & Mrs O 

Excellent Service - I mean that! Mr M 

I found all staff equally informed, capable and efficient. I have been truly impressed with all aspects of your service. Thank you. Mr W 

I'd like to thank the entire team for helping me through the stressful house move experience. I very much appreciate the helpful & caring attitude of the staff. You have an excellent team spirit and it is much appreciated. Ms G 

"To Justin and the team at Charles Eden - Thank you so very much with all your help with my purchase. You are by miles the best Estate Agent I have ever used. It has been a pleasure buying with you" Miss J 

"I would like to thank Justin who has been of tremendous help throughout this process with the information he provided and his overall professionalism. I am impressed." Mr D 

"Lana was very friendly at all times " Mrs M 

"Justin was very helpful but all staff were very supportive and helpful. All Good" Ms B 

"Thank you all very much for seeing me through a very traumatic time of house selling with as little fuss as possible... you make a good team" Mrs D 

"From viewing to picking up the keys we were very happy with the service" Mr & Mrs W 

"Paul always kept in touch. Lana always helpful" Mrs M 

"Thanks to all at Charles Eden for offering advice throughout the process. We're pleased we chose Charles Eden . I do not believe we could have got as good a service from other local estate agents . All staff were very good but a special mention to Mr J Flanagan & P Stone for their efforts" Mr P 

"Lana was always so positive and never too pushy which really worked for us. Paul was v.helpful especially when we had problems. Thanks for making the move feel personal.it made a huge difference to talk to real people and not estate agent patter. We will definitely come to you guys when we sell" Miss & Mr J 

"All were helpful when needed, but I dealt more with Justin and would definitely recommend Charles Eden"  Mr M 

"Impressed with experience & Knowledge of the agents - Paul Stone has long experience of market and local area" Mrs K 

"Paul kept me very well informed" Mr T 

"Paul, Lana & Justin were friendly and kept us informed. We had been looking for sometime and met some very poor estate agents. Everyone at Charles Eden were a breath of fresh air. Professional, pleasant, honest and ethical. Thank you. " Mr & Mrs O 

"Justin very helpful, always ready to give advise. Can I just say I congratulate the whole team. I am glad I went with them" Mrs C 

"Justin and Lana both very helpful" Mr F 

"Justin & Paul very helpful when chasing up the progress from the chain" Mr O'D 

"Paul & Justin informed and helpful throughout - Very impressed" Mr S 

"Good communication throughout" Mr M 

"Helpful, pleasant, trustworthy. All staff very helpful. Excellent Service" Ms G 

"Justin & Lana were very approachable & professional" Ms H 

"Paul was very helpful. Justin and Lana also very helpful. All Good" Mrs L